General Terms and Conditions Skilifte Poppenberg GmbH -Rental-

1. the renter bears full responsibility for the rental equipment.

2. in the event of loss of the rental equipment due to theft or total loss, the renter will be charged the market value of the rental equipment. Broken poles: 8 € per ski pole

3. in the event of theft or loss of the rental equipment, the customer must in any case file a complaint with the local regulatory authority in order to be reimbursed by the customer's own insurance company.

4. in the event of improper and willful damage to the material, the repair will be charged according to the valid price list.

5. the exchange of the rental item during the contract period for equivalent items is possible at any time. Exchange for items in higher categories is also possible for a surcharge, but a refund is not possible when exchanging for items in cheaper categories.

6. the rental equipment must be paid for by the day of return.

7. in the event that the rented equipment is not returned properly, for whatever reason, the lessor will automatically file a theft complaint against the lessee on the 7th day of overdue payment.

8. premature termination of the rental contract is possible by returning the rental object, but without reimbursement of the agreed rental fee.

9. refunds will only be made in the event of illness and/or accident upon presentation of a medical certificate.

10. ski boots are adjusted to the bindings, but in accordance with ISO/ÖNORM no safety adjustment and inspection is carried out. Therefore no safety adjustment.

11. if our employees have to wait for you due to a late return (rental day = 08:00 - 17:00), we will charge you 15 € per 15 minutes or part thereof.

12. with his signature the customer confirms the correctness of the data, the receipt of the goods, the notified setting value, according to which the binding was set according to standard.

13. the conclusion of a rental contract is only possible by means of digital deposit of an identity card/driver's license or similar.

14. by signing the routing slip, the customer acknowledges our General Terms and Conditions and authorizes us to store the customer data permanently even after the four-leather material has been returned (DSGVO data storage). If a customer does not wish this, they must indicate this when returning the equipment. Customer data will never be passed on to third parties.

15. the rental company is not liable for accidents or damage that happen to the customer or are caused by him.

16. no liability is assumed for privately deposited material such as shoes, rucksacks, etc.

17. winter only: Opening hours are from 08:00 - 17:00. With floodlights from 18:00 - 22:30, any changes will be announced on the notice board.

Summer only: Opening hours are from 09:00 - 17:00

18 Winter only: If lift operation is not possible due to force majeure, no refund can be made for early return.

19. the court with subject-matter jurisdiction at the registered office of Skilifte Poppenberg GmbH shall have exclusive jurisdiction to decide on all disputes arising from this contract.

20. our helmets are rented as climate-regulating headgear without protective function due to the PPE standard.

21. winter only: The cost of cancelation, withdrawal or termination is a 10% processing fee (minimum €10).

Summer only: As we have a very limited number of bikes available in summer and it is often not possible to rent a new bike if you cancel at short notice, the following charges apply in summer:

Up to the 8th day before the start of the rental period: 10% processing fee (minimum €10)

From the 7th day before the start of the rental period: 50% cancellation fee.

From the 3rd day before the start of the rental period: 90 % cancellation fee.

22. summer only: The rental bikes are designed for forest and field paths. Use on public roads is not permitted.

23 Summer only: Use in extreme situations, e.g. in the Winterberg bike park, is prohibited.

24 Summer only: The e-mountain bike batteries may only be charged under supervision.

25. summer only: For a breakdown service we charge 2 € per kilometer (journey by car) + repair costs.

26. place of jurisdiction : The competent court at the registered office of Skilifte Poppenberg GmbH shall have exclusive jurisdiction to decide all disputes arising from this contract.
Skilifte Poppenberg GmbH shall have exclusive jurisdiction.

27. should individual provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions and the entire legal transaction. The invalid provision shall be replaced by a provision that comes as close as possible to the economic purpose of the invalid provision.

We ask the guest to treat the material with care and appropriately and thank them for their trust.